Stock items ship in 2-3 business days.
For non-stock items, please allow up to 4-6 weeks for your order to ship.
Notification will be sent for back ordered items with estimated shipping date.

Minimum Orders

Domestic Orders– Minimum order/invoice of $75.00 not including shipping, handling fees or taxes.
International Orders – Minimum order of $300 for Proforma payment / $75.00 for credit card orders.                                                                                                   TDI reserves the right to accept or reject any order.

Special Orders

Credit card will be charged at the time of order for all “special order” handtools.                                                                                                                                                           Special order includes: Teflon-Coated items and Non-Stock handtools. 

Shipping/Handling Fees

Domestic Orders – $15.95 shipping and handling fee will be applied to each shipment. Orders are shipped via FedEx Ground. TDI does not ship to residential addresses.  For special shipping and/or handling requirements, additional charges may apply. Large dollar amount orders and shipments exceeding 1 lb. will have additional shipping charges as well. Please enter your carrier name and account number when filling out your customer information if you wish to use a different carrier.                                                                                                                                                                                                                    International Orders – International orders will have a $15.00 handling fee, but this does not include shipping charges. Customers must provide freight carrier name and account number when placing an order. Any import duties or taxes are the sole responsibility of the customer.  Minimum order of $300 for Proforma payment.  All other orders online with a credit card.

Freight Terms

Domestic Orders – Freight terms are either pre-pay and add or collect on customer’s account. Customers choosing to ship collect must provide their account number at the time of purchase and all equipment ships collect on customer’s account.                                                                                                                    International Orders – All international shipments are FOB Tucson, AZ with freight/customs/duties collect. International customers must provide their account number at the time of purchase.

Sales Tax

Sales tax is added to all AZ, CA, CO, KY, MD, OH, PA and WA customers unless Tax Exempt Form specifying that the product being purchased is exempt has been provided.

Payment

Domestic Orders – Domestic orders may be charged to your MasterCard, VISA, American Express or with approved credit terms of Net 30 Days. Email credit information to establish a new account with a minimum order of $150.00. Credit card will be charged at the time of order for all equipment and “special order” handtools.                                                                                                                                                                                                                          International Orders – International orders may be charged to your MasterCard, VISA or American Express with a $75.00 minimum, or ProForma invoice with a $300.00 minimum. Provide your corporate billing address. A credit card authorization form will be provided to you to be signed and returned to TDI.

Price

Prices are in US dollar amounts and are subject to change without notice. We reserve the right to correct misprints.

Order Acknowledgement

All orders are acknowledged upon receipt via email. TDI reserves the right not to accept an order.

Returns

Equipment (Desiccators, Gloveboxes, Nitro-Save & Chairs/Stools)

  • All equipment orders are made to order and cannot be returned or exchanged.
  • Cancellations may incur a cancellation fee.
  • Damage or discrepancy/claims must be made within 10 days of invoice.                                                                                                                                 

Handtools (Tweezers, Wire Cutters, Pliers, Diamond Scribes, etc.)                                                                                                                                                                                        

  • Damage or discrepancy/claims must be made within 10 days of invoice.
  • No returns after 30 days.
  • Contact TDI for return authorization – TDI RMA# required. RMA# valid for 14 days.
  • All returns will be subject to a 25% re-stocking fee for handtools.
  • Products must be returned prepaid in original packaging and in unused condition.
  • No partial returns on orders less than $110.00 (Shipping excluded).
  • There will be a TDI inspection of returned merchandise prior to final credit approval. Shipping charges are not refundable.
  • Special order items and custom designs including Teflon coated tweezers may not be returned.

Quotations

All written quotations are valid for 30 days from the date of issuance unless stated otherwise in writing. We reserve the right to correct any typographical errors on quotations.

Warranties / Manufacturer’s Warranties / Limitations of Liability

TDI does not warrant any product for merchantability or fitness for use for a particular purpose

Privacy Policy

All information provided by customers of TDI International, Inc. is confidentially maintained and no distribution of this information is provided to other parties

Usage

TDI  handtools are not FDA approved for medical, personal or cosmetic use. These tools are used strictly for the electronics assembly industry.  TDI does not sell to individuals or ship to residential addresses. TDI is strictly a business-to-business supplier for the electronics assembly industry & labs.